Terms of Service

Last updated: September 2026

1. The service

EMLConvert ("the service") is a web tool that opens .eml, .emlx and .msg email files directly in your browser: you can read messages, download attachments, and export emails as PDF — singly or merged into one document. The files themselves never leave your device — all parsing and PDF generation happen locally in your browser.

2. Accuracy disclaimer — you must verify the output

Real-world email files vary (legacy encodings, malformed MIME boundaries, non-standard dates, RTF-only Outlook bodies). The parsers are best-effort: a message may render incompletely, dates may fall back to raw header text, and PDF exports of non-Latin text are degraded (marked in the document). You are responsible for reviewing the output against your original files before relying on it — especially for legal, compliance, accounting, or archival purposes. We are not liable for decisions or filings based on exported output.

3. No legal or professional advice

The service is a file-format utility. Nothing on this site constitutes legal, forensic, accounting, or other professional advice. An exported PDF is a convenience copy, not a certified record.

4. License terms

Viewing, attachments and single-email PDF export are free. A paid license ($9.99, one-time) grants one user a non-exclusive, non-transferable right to unlimited merged PDF exports, forever — it does not renew and there is nothing to cancel. You may not share, resell, or redistribute license keys. Abuse of a key (e.g. public posting) may result in deactivation without refund.

5. Acceptable use

You may use the service only for email files you are authorized to possess, and for lawful purposes. You agree not to attempt to disrupt the service or misrepresent it.

6. Intellectual property

The service, its design, and its code are our property. Your emails and everything in them remain entirely yours. "Outlook" is a trademark of Microsoft; "Apple Mail" is a trademark of Apple Inc.; this independent tool is not affiliated with, endorsed by, or sponsored by either.

7. Disclaimer of warranties

The service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We may modify, suspend, or discontinue the service (in whole or in part) at any time; since the paid license is lifetime, if we discontinue the service we will refund purchases made in the 12 months before discontinuation.

8. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim arising from the service is limited to the amount you paid us in the 12 months preceding the claim (or $9.99, whichever is greater). We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits or lost data.

9. Refunds

If a paid license does not work for your email files, contact us within 14 days of purchase for a full refund. Because the converter is free to test with your actual files before buying, refunds outside this window are at our discretion.

10. Changes

We may update these terms from time to time; the "last updated" date above reflects the current version. Continued use after changes constitutes acceptance.

11. Contact

Questions about these terms? Email hello@emlconvert.com or reply to your Gumroad receipt email.